This Jones/NCTI ("Jones/NCTI") privacy policy (the "Privacy Policy") describes the privacy practices for Jones/NCTI and the Web site (collectively, "Web site"). As part of our commitment to your privacy, we have adopted this Privacy Policy to help you understand what information we gather about individuals who use our Web site, how we use that information after we've gathered it and when and how we disclose that information. At Jones/NCTI we strive to help our customers protect their privacy while using our Web site. Jones/NCTI wants to make your online experience satisfying and safe.

Jones/NCTI collects information about its users to make it easier and more rewarding for you to use our Web site, to ensure proper access to the Web site, and for marketing and sales purposes. When you enter certain sections on the Web site or when you access a information on the Web site, you may be asked to provide information such as your full name, full company name, title, full street address, phone number, email address, a user name and password of your choice. If you purchase Jones/NCTI products or services for other users, those users may also be asked for this same information. We might also ask you to fill out separate marketing surveys from time to time.

The tracking information Jones/NCTI collects regarding traffic to its Web site is generally viewed in the aggregate (with the exception of entry/exit sites and identities/geographic locations of organizations used for access to the site), and gives us an idea of what areas of interest our customers and visitors are pursuing when they come to our site. This knowledge is used to assist us in designing and enhancing the content and layout of the site and in making adjustments to navigation paths, all of which can help us provide our customers and visitors with a more user-friendly, positive experience. Passwords and user IDs entered by customers to view online updates are used to ensure that only valid customers are accessing the products. Finally, information customers and visitors submit via e-mail or form template to one of the Jones/NCTI mailboxes is primarily used to accomplish the customer's or visitor's purpose in making the particular submission, whether it is a technical support question, a request for a free trial or promotional materials, pursuit of employment opportunities, product enhancement suggestions, contest participation, etc. Secondarily, this information may be added to a database of leads for follow-up by our sales force or product managers via sales calls or marketing campaigns to provide information on other Jones/NCTI products and programs that might serve those customers' or visitors' needs.

Jones/NCTI may collect, use, and release information on your use of the Web site as necessary to undertake legitimate business activities related to the Web site. Subject to the terms of this Privacy Policy, Jones/NCTI may collect information about your preferences which are reflected in the choices that you make among the range of information provided on the Web site, the times that you actually use the Web site, the menus and features you use most often, and other information about your "electronic browsing." This information is then aggregated along with the preferences of other users.

Jones/NCTI will collect information you voluntarily provide when you complete any Jones/NCTI survey. This information is then aggregated along with the answers of other users.

To purchase a training course or service, you may need to establish a credit account with us. We will collect additional information, including credit worthiness, billing address, credit card number and credit card expiration date at the time of purchase. This information is used for billing purposes and to fill customers' orders. If we have trouble processing an order, this contact information is used to contact the customer.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on the Web site, you consent to our use of such information as well.

If you use a Web site or purchase goods provided by another company through our Web site, that company may collect personal information about you and the transaction and provide such information to us and/or to third parties unaffiliated with Jones/NCTI. We do not control the privacy practices of these third parties, so you should evaluate their practices before deciding to use their products and services.

The information you provide to us is used for the purpose of processing your product or service purchase, our internal business development efforts, marketing and sales efforts, and customizing content to maximize the benefits of your use of the Web site. This information is also analyzed so that we can serve you in the best manner possible on our Web site through new features and functions and to provide you with useful information from Jones/NCTI, its affiliates and partners, and third parties.

Jones/NCTI may disclose individual user information to certain participating higher education institutions and professional associations upon the user's completion of a training that is eligible for college credit in order to facilitate the granting of that credit if the user chooses to pursue it. Opportunities will be made available for the user to tell us if you do not want such information stored in this way.

We may use your e-mail address to send you promotional information from Jones/NCTI, its affiliates and partners and third parties.

Jones/NCTI may aggregate information of its users to analyze trends, administer our site, track users' movement, and gather broad demographic information for aggregate use. Jones/NCTI may share such aggregate information about our users with advertisers, business partners, sponsors, and other third parties. This information is not linked to any individual personal information that can identify any individual user. For example, Jones/NCTI may tell advertisers that our audience is composed of x percent females and y percent males. This information is collected from you in your registration and order forms, during promotions or surveys, and from our server log files, cookies and other technologies and is used to better understand the demographics, interests, and behavior of our users as a whole.

Jones/NCTI may disclose individual user information as necessary to third parties to assess product functionality and internal marketing and sales efforts. Individual user information will not be used for third-party marketing purposes.

Jones/NCTI may disclose individual user information to third parties in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Jones/NCTI's rights or property, other Jones/NCTI users or anyone else that could be harmed by such activities. Jones/NCTI may disclose user information when we believe in good faith that the law requires it.

In addition, Jones/NCTI may disclose or sell individual user information to third parties in the course of business transactions in connection with the sale of all or substantially all of the assets of Jones/NCTI or in the course of business transactions in connection with the bankruptcy, reorganization or dissolution of Jones/NCTI. Beyond these disclosures, be assured that Jones/NCTI will not disclose your individual personal information to third parties without your consent.

A cookie is a piece of data sent to a user's browser from a Web server and stored on the user's hard drive. Cookies by themselves cannot be used to reveal the identity of any user. A cookie file can contain information such as a user identification that the site uses to track the pages you've visited. But the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites.

Jones/NCTI may use cookies to track your patterns and target interests to enhance your experience with the Web site. Some of our business partners may use cookies on their Web sites (for example, advertisers). However, Jones/NCTI has no access to, or control over, these cookies.

If you've set your browser to warn you before accepting cookies, you will receive a warning message with each cookie.

You can refuse cookies by turning them off in your browser. You do not need to have cookies turned on to use the Web site, however, you may need to have them turned on to sign up for or use certain products and services. (If you reject a cookie, you may be limited in some areas of the Web site. For example, you will not be able to participate actively in any contests or promotions that we may offer.)

In addition to cookies, Jones/NCTI may use other now known or later developed technologies, including web beacons or web bugs, to assist Jones/NCTI in observing the behavior of the users visiting the Jones/NCTI site. These technologies access individual user information but the information is used only to compile aggregated statistics about Jones/NCTI's website usage.

You can send a message to customerservice@ncti.com to update, correct, or delete personal information. If you want to stop receiving promotion-related email or update your email address on our Web site update mailing list you can send a message to infouse@ncti.com.

Jones/NCTI takes every reasonable precaution to protect your information from loss, misuse, or alteration. We use Secure Socket Layer (SSL) technology to encrypt and protect sensitive information such as your credit card number and we use system and network security to protect our internal systems. You should recognize that, while it is reported to be more secure to process credit card purchases through such systems than many other traditional means, there is no such thing as "perfect security" on the Internet.

The Web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such sites. We encourage our users to be aware when they leave the Web site and to read the privacy statements of each and every Web site that you visit. This privacy statement applies solely to information collected by Jones/NCTI.

This Privacy Policy is incorporated into and subject to Jones/NCTI Terms of Use and it may be amended from time to time. Should this Privacy Policy be amended in any way, changes will be posted to this page. If you have any questions about this Privacy Policy, please contact us at infouse@jonesncti.com.